The booking is confirmed instantly. The cab details are sent subsequently 2 hours prior to travel time.
FAQs
Utopia Corporate Solutions Private Limited
You should create an account to avail following benefits:
- Print trip invoices online
- Cancel bookings online
- See details of upcoming and past trips
- Save contact details so that you don't have to retype every time you book
Booking
When do I get the booking confirmation and the cab details?
Is the cab confirmed if I select the "pay to cash collection agent" option?
No, The car is blocked for you. In case you fail to pay the amount to our cash collection agent at the time suggested by you, the cab will be cancelled and a cancellation email and SMS will be sent to you.
Pricing
How much does it cost to rent a car from Utopia Corporate Solutions Private Solutions?
The cost of renting a car from Utopia Corporate Solutions varies based on the type of car and the rental duration.
What is the advance amount in pay-per-use option?
The amount is calculated based on the duration of use and the approximate round trip distance as per the Google API. This amount is not the final charge as it does not include additional local kilometers that a guest would travel.
What is included in the fixed daily cost?
The fixed cost includes car and chauffeur charges. There are no additional hidden charges. The inter state taxes are also included in the pricing. Please note that toll and parking shall be paid by the guest at the time of travel and is not included in the invoice.
What is the difference between toll tax and interstate tax?
Toll tax is paid at highways for building and maintenance by any vehicle using that road for transit. Interstate tax or permit is levied on commercial vehicles when they enter a new state.
Payment
We accept all types of credit cards - Visa, Mastercard and Amex. We also accept all debit cards and have net banking options.
When is the "Pay to chauffeur" option available?
This option is available if you approximate advance amount is less than Rs 10,000.
Cancellation Policy
How do I cancel my booking?
You can cancel your booking at least 8 hours before the reporting time, either online via email to our reservation center or by calling our customer service team.
What happens to the advance amount paid on cancellation of the trip?
Upon cancellation of the trip, the advance amount paid will be adjusted according to our cancellation policy.